Scaling Too Soon? Why Customer Validation Saves Startups from Disaster Think you’re ready to scale? Without customer validation, 75% of startups fail. Here’s how to ensure your product is truly market-ready. By Jue Feng I 2025 Photo by Austin Distel…
The Art of Onboarding: Setting Up a Small Design Team for Success By Jue Feng I 2025 Illustration by Ann&Amelia on annillustration When you’re growing a small design team—somewhere between four to ten people—it’s tempting to keep onboarding informal. After…
How to Establish a Measurement and Feedback Loop Without Losing Your Mind By Jue Feng I 2024 Image by Firmbee from Pixabay A few years ago, I worked on a product redesign that felt like a big improvement. The team was excited.…
Customer Journey Mapping ”Think of journey mapping as telling the story of your customer’s experience—from their first interaction with your product to the moment they decide whether to stay or leave.” By Jue Feng I 2023 Illustration by Ann&Amelia on…
From Solo Designer to Thriving Team Building a Design Organisation from 1 to 10 People By Jue Feng I 2024 Photo by Rodion Kutsaievon Unsplash Growing a design team is an exciting, challenging, and deeply rewarding journey. Whether you’re starting…
